Terms & Conditions
Each piece of jewellery by Across the Courtyard Jewellery Design is made by hand so may vary slightly from any pictures.
All items will be hallmarked as required under UK law.
All stones and materials are ethically sourced and conflict free as far as we are able to guarantee from our suppliers.
All metals used meet the standard alloys stated under UK law, and as such we take no responsibility for any allergic reaction experienced whilst wearing. We also take no responsibility for the quality and purity of any metals supplied by the customer.
This site and all its original content are the sole property of Across the Courtyard Jewellery Design and are, as such, fully protected by the appropriate international copyright and any other intellectual property rights laws.
Your personal data will never be shared with anyone.
Anything on this site, including the blog is for information only.
When a ready to wear item is purchased on line you agree to pay the stated price but we reserve the right to refund and/or cancel at any time due to any major fluctuations in costs or availability.
Refunds may be given in full if requested within 30 days if the item is in a re-saleable condition, unless the item has been personalised.
Personalised items will be considered for a refund or an exchange only if faulty and the issue cannot be resolved.
General wear and tear and any evidence of misuse will not be considered for a refund or exchange.
Any repairs or faults will be considered on an individual basis within 3 months of purchase. Refunds will be through the original payment method.
For bespoke designs, remodelling and ready to wear items, any limitations, e.g. stone properties, alterations, use of own metal, will be explained at the time of purchase or design consultation.
The 50% deposit taken for bespoke commissions is non-refundable unless requested before any materials are ordered. Any orders will only be discussed with the person who placed them unless given express permission.
Any failure to deliver on time due to circumstances outside our control will not be considered for refund. None of this affects your statutory rights.
If you have any questions please do not hesitate to contact us.